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On Monday lovefilm send my first and second choices, and on Tuesday they sent the new first choice. Hope they can keep that up!

I was special, but my specialness seems to have worn off.

And suddenly – normal service is resumed. The last two DVDs have been from near the top of my list. Can’t believe that for about three weeks the service was so different. Anyway, I’m a satisfied custo ...

Love Film had been so good. For ages all films were from my top ten, and usually from the top five. But for that last few weeks, I’ve had a run of films from right down my list. Has anyone else notice ...

I was with them through the Tesco site and they didn’t answer questions that I sent to them. So I gave up and went to Lovefilm.

Wow! Consistency. That’s exactly how I found them.

I’m trialling Lovefilm and I’ve had the first Saturday posted DVD that’s arrived on a Monday. The film was shown as arrived on their site before eight in the morning and the new DVD was selected befor ...

I’ve emailed Tesco support several times since their website update but have not receive any replies. The website email address doesn’t seen to be active and bounces the emails. Has anyone had any com ...

The Tesco website has now been revamped, presumably as it is now based on the Screenselect site. The site facilities are much the same as before – not better or worse.

They now seem to take longer ...

The Video Island site only seems to update in the evening. I’ve looked at the site before leaving work and seen that my old DVDs are still out, then returned home and found new ones on the doormat!

Strange. I’m with Tesco and the turnaround time is pretty good. There seems to be no consistency to the service that different people get from these companies.

The thing that I find frustrating about online rental companies is that they tend to send DVDs from way down the priority list. The odd day of extra turn-around time is not that important to me, but w ...

Great, guess what they've sent me:

Futurama - Season 3 (Animated): Disc 4
Futurama - Season 3 (Animated): Disc 3
Futurama - Season 3 (Animated): Disc 2

Kind of lacks variety, doesn’t it.

Hi,

I’m with Tesco DVD rental. I was happily using the ‘groups’ feature of the rental queue when, about a couple of weeks ago, it disappeared! When I reported it to customer support they informed m ...