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Love Film Most votes for best service!

 
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Highlander-343



Joined: 02 Jun 2005
Posts: 9

PostPosted: Sat Jun 25, 2005 1:18 pm    Post subject: Love Film Most votes for best service! Reply with quote

Going by the poll on this site.....someones having a laugh right ? or is a Lovefilm employee flushing out his/her cookies and voting again and again ? Shocked

Double the votes for blockbuster....well Love film cetainly take double the time to send out discs right enough Twisted Evil

Come on, own up, who's the twisted sod who voted 182 times ? Razz

Highlander.
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Jiltz



Joined: 20 Apr 2005
Posts: 164
Location: UK

PostPosted: Sat Jun 25, 2005 11:13 pm    Post subject: Re: Love Film Most votes for best service! Reply with quote

Highlander-343 wrote:


Come on, own up, who's the twisted sod who voted 182 times ? Razz

Highlander.



This will be the Lovefilm staff, who (instead of doing their job), have resorted to going around online review sites.

Some else made a comment about that here >
http://www.dvdrr.com/reviews/LoveFilm.html

Very Happy
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Highlander-343



Joined: 02 Jun 2005
Posts: 9

PostPosted: Sun Jun 26, 2005 6:35 am    Post subject: Re: Love Film Most votes for best service! Reply with quote

Jiltz wrote:


Some else made a comment about that here >
http://www.dvdrr.com/reviews/LoveFilm.html

Very Happy


Just had a read through some of those posts...gotta love this one :

"I award LoveFilm the chocolate Teapot award for being shite! decieptful and downright thieves."

hehe.....
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Jiltz



Joined: 20 Apr 2005
Posts: 164
Location: UK

PostPosted: Sun Jun 26, 2005 6:32 pm    Post subject: Reply with quote

Lol.......good find Highlander......Very Happy

Here is one of my favourites, which involves their Customer Services.....

Quote:
When I emailed them, I got no reply for over a week so I called them up and spoke to a very rude lady.



I don't understand why they don't get their house in order and weed out the trash, because that "rude lady" must be costing them more money than whatever her salary will be.

Very Happy
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bazwaldo



Joined: 01 May 2005
Posts: 108

PostPosted: Tue Jun 28, 2005 10:39 am    Post subject: Re: Love Film Most votes for best service! Reply with quote

Highlander-343 wrote:
Jiltz wrote:


Some else made a comment about that here >
http://www.dvdrr.com/reviews/LoveFilm.html

Very Happy


"I award LoveFilm the chocolate Teapot award for being shite! decieptful and downright thieves."



Hi guys,Just got back from my holibobs and am not surprised to see all the flak still flying about lovefilm.
Read through the posts from above site and like Highlander i was tickled by that particular quote.Was quite disturbed by the post from chris in Birmingham which read I had an account with lovefilm back in 2003. I requested a dvd and it came within a few days. I sent the dvd back soon after. I then logged into my account and it said they never received it. I emailed them and told them and they said it has probably be lost in the post. Then a few months went by and I had no more problem and was renting dvds every week. Then i sent a dvd back again and it got lost again. i emailed them again and they said it has been lost (again). then i cancelled the account. Then 2 years later, i received a letter from C.A.R.S debt recovery on behalf of lovefilm. it said i owe £200!!!!! i phoned them up and they said there didnt receive a cancelation request. after 3 weeks of phone calls and the charge rising to £450, lovefilm said if i pay £15 they will cancel it. i paid it becuase i cant be bothered to go to court.

These guys truly take the biscuit and are worthy of being called pirates,cowboys ,thieves,thugs, etc...
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Jiltz



Joined: 20 Apr 2005
Posts: 164
Location: UK

PostPosted: Mon Jul 04, 2005 5:53 pm    Post subject: Reply with quote

Had another look at that site and I came across this comment from someone who claims to be a LF employee......

http://www.dvdrr.com/reviews/LoveFilm.html
Quote:
yournightmare from london
I work for this company and yes, they are breaching trading standards and ASA guidelines as they deliberately slow disks for customers that use over a certain amount per month. They also speed up disks for people on a free trial so that they get the idea that they send stuff quickly. They slow discs by 1,2 or 4 days depending on how many you rent a month and they do it without caring for the customers. If you want to rent films, forget this bunch of cowboys - they are losing customers at the rate of five hundered a day and they deserve it. Losers.


It would have been interesting to know how many NEW customers join them everyday, to balance up their 500 customer loss.

Wink
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