DVD Rentals Review and comments..

Alli · Joined: 05 Jan 2005 Posts: 13

Just joined eevee .co.uk have asked them to get me 3 films Confused

had an e-mail back within the hour saying not a problem Laughing

will have 1 for dispatch tonight and other two within 5 working days.

Customer service is great, had a problem setting up my account they even rang me to tell me it was sorted. keep up the good work eevee! Very Happy

ArrGee1991 · Joined: 09 Nov 2004 Posts: 8

Marty73 · Last edited by Marty73 on Mon Feb 14, 2005 9:42 pm; edited 1 time in total

Marty73 · Posted: Wed Jan 26, 2005 4:34 pm Post subject: In the end..

Not so many DVD's to watch now.. so I'm back to playing Halo. Rolling Eyes

the kid · Joined: 08 Sep 2004 Posts: 66

I'm thinking of going back to DVDs365 but they messed up my subscriptions and billed me for an extra month - cheeky beggarsd but they are good and blockbuster is getting on my nerves these days

Should i go back to DVDs365 - i miss my manga too

I'm stuck on Grand theft Auto san andreas - tough game Evil or Very Mad

Marty73 · Posted: Fri Jan 28, 2005 10:32 pm Post subject:

Marty73 · Posted: Wed Mar 02, 2005 3:44 pm Post subject: Update..

Okay, I did say Zoovies were my last trial, so in addition to all the above companies I've trialed, I gave the following a go:

MovieMine

Aaaarrgh, don't even bother - this WILL BE my last trial. Rolling Eyes

Also, go to http://www.uk-dvd-rental-guide.com for another DVD review website, which is new and not bad.

Marty73 · Posted: Thu Mar 31, 2005 10:00 pm Post subject: Online Rental Only

Wow, video stores are too close? What do you think? Click on the link to vote on the Poll or leave a Comment.

Hey, I'm off to the Maldives for 10 days.. woohoo! Very Happy

Marty73 · Posted: Wed Jul 13, 2005 1:33 am Post subject: Australian DVD Companies

Hello all. This Aussie review may not be of any use to you in the UK, but here's a report anyway. There's only a handful of companies and only a few offer free trials, I trialed:

BigPond Movies, HomeScreen, QuickFlix and WebFlicks

The trials are a 2 or 3 DVD package, over 2 weeks. All of their websites are excellent; user-friendly, great features, availability indicator and so forth (I really like QuickFlix website). Customer service was also good and have call-centres. When I signed up, only BigPond and HomeScreen sent DVD's on the same day, but I only received BigPond's DVD's the next day, so in regards to turn-around, BigPond is quickest. The reason being is BigPond have an office in Brisbane, QLD (where I live), whereas the others only have offices inter-state, ie: Sydney, NSW or Melbourne, Victoria hence the slower turn-around. Australia post has far less post to deal with than the UK, so are a bit more laid back and mail usualy arrives in the afternoon. So turn-around is dependent on where you live. Costs and DVD packages are similar across the board. The amount of DVD's with each company vary, but if you're an Anime fan like me, you have a huge selection (moreso than UK).

Ok, that's my 2 cents worth.. And may the DVD be with you! Cool

Marty73 · Posted: Fri Aug 12, 2005 12:53 am Post subject: Continued..

Well, I'm now a paying member of BigPond Movies and it's been great. Their turn-around and service has been far superior to any UK company I used when I was back in London. Their website allows you to indicate a DVD has been returned and they will send you another DVD the following day, regardless of whether they've received the posted DVD back in hand or not - awesome! Also, I had a DVD which wasn't watchable, again, you can indicate a damaged disc on their website and state it's been returned.. they sent another DVD the next day, as expected, and sent me an email with an apology for the damaged DVD, and gave me a week's credit, no questions asked - awesome! The downfall for this company is they recently changed their plans and 'unlimited' doesn't exist anymore.. but I'm on an old plan which allows unlimited.. for the time being but may change oneday, but nonetheless, BigPond Movies are great. Very Happy

If you come to Australia.. give these guys a go, including HomeScreen and QuickFlix.

Furgy · Joined: 26 Jul 2005 Posts: 43

I got really excited reading your paragraph on bigpond movies, and went to look on their webasite and it's not for UK Residents Sad

Marty73 · Posted: Fri Aug 12, 2005 2:01 pm Post subject:

pete917 · Joined: 29 Apr 2006 Posts: 17

I have tried the majority of these companies. Compared to going to the store they are all great. However when compared to each other then its a different story. The main diffrentiators seem to be title range and price.

aibo · Joined: 24 May 2006 Posts: 2

I have used the free trials of the above companies and continued with SS and LF

ScreenSelect:
I signed up for 6 week free trial about 2 years ago, the service was good before and after the trial. The website was very slow at the time, but I'm guessing its better now?
Good options like account freezing and online cancellation.
Offered discounted rentals when attempting to cancel

BlockBuster:
Did the free trail about a year ago, I got a good service.They had a good professional website. Didn't continue after trial as I had seen all the movies I wanted to see. Easy to cancel

LoveFilm.
Again I did the free trial. The service was fantastic throughout the trial, I always got the top 3 in my list. As soon as they took payment I haven't received a single DVD (4 weeks now) Emailed 3 times and got response saying they were looking into the problem.
Phoned up and they offered 5 days compensation (5 days to cover the 28 days I lost already, I don't think the customer service is very good at maths)
Refused to give me a refund and had to phone up to cancel (Would be nice to be able to cancel on the web).