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mrobinson30
Joined: 19 Dec 2005
Posts: 2
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 Posted: Mon Dec 19, 2005 8:56 pm Post subject: Canceling Trail |
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My 1st payment is due out on 30th Dec but only want free trail.
When should I cancel? 29th? Just thought it would be worth checking with it being xmas period. Also how long do BB give you to return outstanding dvds without charging you for them?
Thanks |
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bazwaldo
Joined: 01 May 2005
Posts: 108
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| Posted: Tue Dec 20, 2005 11:18 am Post subject: Re: Canceling Trail |
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| mrobinson30 wrote: | My 1st payment is due out on 30th Dec but only want free trail.
When should I cancel? 29th? Just thought it would be worth checking with it being xmas period. Also how long do BB give you to return outstanding dvds without charging you for them?
Thanks |
Welcome to the forum robbo no. 30. 
The 29th should be ok to cancel without getting charged.You get 28 days after cancellation to return dvds. 
Here is the email you will get when you cancel....
This email is to acknowledge that we have received your cancellation request and have started to cancel your subscription
While we are cancelling your service we will not charge you any further
subscription fees unless you have an outstanding balance from your previous month(s) service.
Note: If you have cancelled the subscription on or during your billing period you will be automatically refunded for any unused time on the service for your current billing cycle. Any refund that needs to be issued will be processed automatically on your next billing date.
After you have cancelled the service you will have 28 days to return any
outstanding DVDs to us. It is possible that we may be processing a DVD at the time you cancel your subscription. This DVD will still be sent out to you.
We are sorry that you have decided to leave us and we would like to know what we
can do to improve our online services.
Should you have any feedback regarding our website or our Unlimited Rental
Service, please e-mail us at feedback@blockbuster.com. |
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mrobinson30
Joined: 19 Dec 2005
Posts: 2
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| Posted: Tue Dec 20, 2005 1:17 pm Post subject: |
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ok thanks
Mark |
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