lovefilm download service up and running

mrsockmonkey · Joined: 14 Oct 2004 Posts: 57

just got this mail

We are pleased to announce the full launch of LOVEFiLM's new digital 'movie download' service. We hope you'll find this unique and market leading video on demand facility a welcome addition to your existing LOVEFiLM DVD rental service. It certainly is not a replacement to our postal service, but we hope you enjoy the faster access useful from time to time. All titles are available to download from £2.99 per view (terms and conditions apply).

You'll see we have an interesting and diverse range of titles available, ranging from more eclectic films to well-known blockbusters. The available titles will grow steadily from now on, as more films become available for video on demand. For example, we expect to have 500 titles available to you by early next year.

The demand for this new service has been driven by our customers, and was developed with the direct involvement of some of our LOVEFiLM members. As ever we love to hear what you have to say, so please let us know what you think. If you have any comments or feedback, email vod@lovefilm.com.

Best wishes, and happy watching!

LOVEFiLM

Downloads Frequently Asked Questions

Is there a way to test out a sample film download before trying the service?
Yes, there is, and we highly recommend you do so. We want you to ensure that the quality is satisfactory before purchasing a movie. Download sample film. You should not proceed to purchase a download unless you can confirm that this test works.

Do I need any special software to download and play films?
You need to have Windows Media Player 10 and Windows Service Pack 2 installed. Follow the links to download them. If you want to try a sample download first, go to Download sample film.

If I download a film now, do I have to watch it right away or can I watch it later?
You have from 5 to 7 days to watch the film from the second it finishes downloading. This varies from film to film, but the time allowed will be displayed in manage downloads.

If you start to watch a film, this time frame decreases, but again, this will be shown clearly under manage downloads.

How many films are available to download?
Our current range is quite small, but growing all the time.

How much does it cost?
The cost varies, but will be displayed clearly against each title.

What download quality should I choose?
High quality will simply take longer to download than low quality. If you have a very quick connection speed, you may wish to download a high quality film.

How long will a film take to download?
This will be displayed before you are asked to confirm purchase. It varies depending upon the size of the film and your connection speed.

If I download a film, can I watch it even if I'm not connected to the internet?
You must be connected to the internet when you begin to watch the film in order for the license to be verified. However, after the license has been verified, you may disconnect from the internet and the film will continue to play.

If I stop viewing the movie, how can I resume at a later time?
As you have downloaded the film, you can stop and start watching it as many times as you like within the time allowed. The time allowed to watch the film after you have started playing it varies, but will always be displayed in manage downloads.

I can't get access to the film anymore. Why is that?
Most likely, you have used up all of your time for this film. You will need to purchase it again if you want to see more.

Who do I contact if I experience problems viewing the movie?
Please visit the help centre, where you can contact customer services.

Furgy · Joined: 26 Jul 2005 Posts: 43

Have you got a link or anything?

intalex · Joined: 18 Sep 2005 Posts: 38

Has anyone used this download service yet? It would be interesting to hear people's views on this new idea.

One obvious benefit that springs to mind is that you can access this service even from abroad, as long as you have a fast broadband connection there.