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Highlander-343
Joined: 02 Jun 2005 Posts: 9
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Posted: Sat Jun 25, 2005 1:18 pm Post subject: Love Film Most votes for best service! |
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Going by the poll on this site.....someones having a laugh right ? or is a Lovefilm employee flushing out his/her cookies and voting again and again ?
Double the votes for blockbuster....well Love film cetainly take double the time to send out discs right enough
Come on, own up, who's the twisted sod who voted 182 times ?
Highlander. |
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Jiltz
Joined: 20 Apr 2005 Posts: 164 Location: UK
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Posted: Sat Jun 25, 2005 11:13 pm Post subject: Re: Love Film Most votes for best service! |
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| Highlander-343 wrote: |
Come on, own up, who's the twisted sod who voted 182 times ?
Highlander. |
This will be the Lovefilm staff, who (instead of doing their job), have resorted to going around online review sites.
Some else made a comment about that here >
http://www.dvdrr.com/reviews/LoveFilm.html
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Highlander-343
Joined: 02 Jun 2005 Posts: 9
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Posted: Sun Jun 26, 2005 6:35 am Post subject: Re: Love Film Most votes for best service! |
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Just had a read through some of those posts...gotta love this one :
"I award LoveFilm the chocolate Teapot award for being shite! decieptful and downright thieves."
hehe..... |
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Jiltz
Joined: 20 Apr 2005 Posts: 164 Location: UK
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Posted: Sun Jun 26, 2005 6:32 pm Post subject: |
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Lol.......good find Highlander......
Here is one of my favourites, which involves their Customer Services.....
| Quote: | | When I emailed them, I got no reply for over a week so I called them up and spoke to a very rude lady. |
I don't understand why they don't get their house in order and weed out the trash, because that "rude lady" must be costing them more money than whatever her salary will be.
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bazwaldo
Joined: 01 May 2005 Posts: 108
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Posted: Tue Jun 28, 2005 10:39 am Post subject: Re: Love Film Most votes for best service! |
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| Highlander-343 wrote: |
"I award LoveFilm the chocolate Teapot award for being shite! decieptful and downright thieves."
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Hi guys,Just got back from my holibobs and am not surprised to see all the flak still flying about lovefilm.
Read through the posts from above site and like Highlander i was tickled by that particular quote.Was quite disturbed by the post from chris in Birmingham which read I had an account with lovefilm back in 2003. I requested a dvd and it came within a few days. I sent the dvd back soon after. I then logged into my account and it said they never received it. I emailed them and told them and they said it has probably be lost in the post. Then a few months went by and I had no more problem and was renting dvds every week. Then i sent a dvd back again and it got lost again. i emailed them again and they said it has been lost (again). then i cancelled the account. Then 2 years later, i received a letter from C.A.R.S debt recovery on behalf of lovefilm. it said i owe £200!!!!! i phoned them up and they said there didnt receive a cancelation request. after 3 weeks of phone calls and the charge rising to £450, lovefilm said if i pay £15 they will cancel it. i paid it becuase i cant be bothered to go to court.
These guys truly take the biscuit and are worthy of being called pirates,cowboys ,thieves,thugs, etc... |
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Jiltz
Joined: 20 Apr 2005 Posts: 164 Location: UK
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Posted: Mon Jul 04, 2005 5:53 pm Post subject: |
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Had another look at that site and I came across this comment from someone who claims to be a LF employee......
http://www.dvdrr.com/reviews/LoveFilm.html
| Quote: | yournightmare from london
I work for this company and yes, they are breaching trading standards and ASA guidelines as they deliberately slow disks for customers that use over a certain amount per month. They also speed up disks for people on a free trial so that they get the idea that they send stuff quickly. They slow discs by 1,2 or 4 days depending on how many you rent a month and they do it without caring for the customers. If you want to rent films, forget this bunch of cowboys - they are losing customers at the rate of five hundered a day and they deserve it. Losers. |
It would have been interesting to know how many NEW customers join them everyday, to balance up their 500 customer loss.
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