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Any luck getting your top titles?

 
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ruggedtoast



Joined: 18 May 2005
Posts: 32

PostPosted: Tue Jun 21, 2005 5:31 pm    Post subject: Any luck getting your top titles? Reply with quote

The longer I stay with Lovefilm the lower down my priority list my movies get. I have noticed a distinct pattern in the movies they send out too, generally old or unpopular ones. I presume the popular titles are going to all their trialists.

Can anyone recommend a rental comany where you get top titles reliably?
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Jiltz



Joined: 20 Apr 2005
Posts: 164
Location: UK

PostPosted: Tue Jun 21, 2005 5:55 pm    Post subject: Re: Any luck getting your top titles? Reply with quote

ruggedtoast wrote:
I presume the popular titles are going to all their trialists.


Probably quite the opposite.....as there is a queuing system for many of the popular titles. So it might take months to get one of the top titles, so that would rule out any trialist with their free month.

Wink
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ruggedtoast



Joined: 18 May 2005
Posts: 32

PostPosted: Tue Jun 21, 2005 9:06 pm    Post subject: Reply with quote

When I was trialling lovefilm I got 1,2 and 3 everytime. Its only when I became a paying customer that they started slipping. I think most people find the same.
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JohnC



Joined: 17 Oct 2004
Posts: 14
Location: Horsham

PostPosted: Wed Jun 22, 2005 6:53 am    Post subject: Reply with quote

On Monday lovefilm send my first and second choices, and on Tuesday they sent the new first choice. Hope they can keep that up!
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Aenima



Joined: 21 Dec 2004
Posts: 86

PostPosted: Wed Jun 22, 2005 11:42 am    Post subject: Reply with quote

This is where I'm getting particularly poor service. As far as LF is concerned, the top half of my list doesn't exist. I've just swapped things around to see what happens. I'm also sick of them listing DVDs they obviously haven't got.
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doblersdream



Joined: 26 May 2005
Posts: 77

PostPosted: Wed Jun 22, 2005 12:09 pm    Post subject: Reply with quote

As my 3 for 1 package grunts lazily towards it's death, things are worse than ever. The last 2 weeks have only seen me getting 1-2 movies each time. They've completely stopped sending 3 out at once. What i do get is from the middle or bottom of my queue.

The sooner Lovefilm gets busted for the scammers that they are, the better. I for one, will laugh my ass off when that day comes.
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Louise



Joined: 05 Jan 2005
Posts: 16

PostPosted: Thu Jun 23, 2005 9:15 am    Post subject: Reply with quote

I must be special, as Lovefilm are giving me discs from my top 5 every time..... but only 2-3 a week on the 3 disc plan! (on the 3 for 1 as well)
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ruggedtoast



Joined: 18 May 2005
Posts: 32

PostPosted: Thu Jun 23, 2005 4:57 pm    Post subject: Reply with quote

Its weird that different people get different service.

In any case Ive had about enough of them now, all they send me now are obscure Japanese anime and movies. I like obscure Japanese anima and movies, but not as the only thing.

I was still holding out some hope of gettong Meet the Fockers and Creep, but Im not going to get those am I.

How did such a good service go so bad.
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Jedi_master



Joined: 19 May 2005
Posts: 7

PostPosted: Fri Jun 24, 2005 9:02 am    Post subject: Reply with quote

dvds365 have been bought over by video island 20 employees are made redundant
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ruggedtoast



Joined: 18 May 2005
Posts: 32

PostPosted: Fri Jun 24, 2005 6:20 pm    Post subject: Reply with quote

Theyre all eating each other, like giant evil slugs determined to spread bad service around the UK.
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Jedi_master



Joined: 19 May 2005
Posts: 7

PostPosted: Mon Jun 27, 2005 2:45 pm    Post subject: Reply with quote

hope video island feel proud lumping 20 employees out of work. come on dvds365, bad management obviously
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ruggedtoast



Joined: 18 May 2005
Posts: 32

PostPosted: Tue Jun 28, 2005 6:17 pm    Post subject: Reply with quote

I emailed them to complain that I couldnt get any top title movies and asking why they were listing films on their site they obviously cant send to me, saying also that I specifically did NOT want to receive the "we send out 75%..." email again and they just sent me a cut and paste email the basic gist of which was:

'We send you out movies we have rather than ones we dont which is why you never get top titles"

I emailed them back to point out how absurd this was and they just sent me another cut and paste email that was differently worded but said exactly the same thing.

Pathetic, Im going to freeze my account and try another company.
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