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reynolds
Joined: 02 Mar 2005
Posts: 4
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 Posted: Wed Mar 02, 2005 1:03 pm Post subject: POSTA-DVD |
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Customer service is non-existent. E-mails to ‘Postal-DVD Support’ are simply ignored.
Cheap price but it’s just not worth the aggravation. My advice would be to choose a company that charges a little bit more but actually provides a service.
Last edited by reynolds on Wed Mar 09, 2005 7:51 pm; edited 3 times in total |
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reynolds
Joined: 02 Mar 2005
Posts: 4
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| Posted: Wed Mar 02, 2005 1:06 pm Post subject: |
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Just cancelled my membership can’t be asked with any more hassle  |
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reynolds
Joined: 02 Mar 2005
Posts: 4
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| Posted: Wed Mar 09, 2005 7:54 pm Post subject: |
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Just to say I got a reply today saying they have refunded the membership for the extra month they charged me. As they have done that I have edited my post and taken some of my comments back. I am told they have an unusually high volume of e-mails. They have refunded my money so fair enough
Copy of the mail below
Dear Sir,
As your account is now cancelled I have refunded you this month subscription
fee.
We do apologise for a slight delay in answering your query, which is due to
unusually high volumes of emails.
Kind Regards
________________________________________________
Peter Fus
System Administrator
PostaDVD Team |
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