Furious

DVD Fan · Joined: 25 Oct 2004 Posts: 25

After having raved about this company in another thread I'm now so annoyed. Last week they received 3 discs bcak on Monday. 2 were reallocated and sent but on the tues I was allocated I,Robot ... not released until friday. I sent a message complaining this would mean no disc for a week. NO reply. They then received the other discs back and for 3 working days I've had no discs allocated at all. No messages to say none of my list are avaliable. I emailed them NO reply. Do they honestly think I'll give them money monthly for this kind of service??

Such a shame after perfect turnaround for 12 discs Sad

Marty73 · Posted: Mon Dec 06, 2004 9:06 pm Post subject: In reply..

Hiya DVD fan. A pity about their service, they seemed an okay bunch when I trialed them. Even if it was good, I wouldn't become a member of MovieChoices..

nikdey · Joined: 28 Oct 2004 Posts: 16

i think moviechoices need to update their website. put some more intelligent working systems into place and get in a few more titles. And respond to customers emails. unless they do all that, i think they will always anoy people and fail to keep custom.

andrewh2u · Joined: 26 May 2005 Posts: 9 Location: Central UK

Their service has become pathetic since May 2005 takeover of Moviechoices. Turnaround dropped through the floor and complaints took off like a rocket.

Try cancelling too and see them bill your credit card anyway!